Optus indicators endeavor to repay $7.8m to 1000’s of underpaid employees after ‘error’


1000’s of present and former Optus retail consultants and retailer managers shall be paid out greater than $7.8m after the corporate admitted it had been underpaying employees.

On Friday. the Honest Work Ombudsman introduced the telco had signed an enforceable endeavor to repay greater than 3700 employees members employed between 2014 and the top of 2019.

The corporate has already again paid “the big majority” of affected staff, with the quantities starting from $11 to $34,000. The typical employees member has obtained $2100.

The determine consists of greater than $5.46m in misplaced wages, alongside greater than $2.42m in missed superannuation and curiosity.

The corporate has been given 180 days to calculate how a lot its employees are owed for the interval from January 2020 to July 2023.

Optus self-reported the underpayments to the Honest Work Ombudsman in April 2021 following an inner evaluate.

The evaluate discovered poor payroll, attendance methods, human assets and governance follow led to 1000’s of its retail workforce being underpaid.

Within the signed endeavor, the corporate admitted it failed to satisfy minimal award payrates, weekend loading, meal allowances and minimal three-hour shift entitlements.

Honest Work Ombudsman Anna Sales space stated the endeavor was “acceptable”, as the corporate had co-operated with the investigation and dedicated to rectifying underpayments.

“Optus Retail’s lack of funding in human assets and poor governance led to long-term breaches and underpayments of its employees and huge rectification prices,” she stated.

“Employers with enterprise agreements must put in place correct methods and common checks to make sure ongoing compliance with all their obligations, somewhat than taking a ‘set and overlook’ method.”

Optus will even make a $450,000 “contrition” cost to the Australian Commonwealth’s consolidated income fund.